Improvement of Public Service in the Establishment of Digital-Based Individual Limited Liability Companies Through Online Single Submission

Abstrak

Public services for government officials are expected to be able to answer the challenges of global developments, moreover the current issue and civilization move, has bring technology forward limitless and timeless. Thus, the proper public services is highly coveted by the public, including the permiting process (bussiness) as a corporate and individual legal entity. The presence of government policies through several regulations when establishing a company legal entity for (Individual PT) is an acceleration in increasing the capacity of business actors, especially MSE’s so that they can compete proportionally and professionally. This study uses a qualitative method with an analytic descriptive approach. Deregulations and convenience in the process of applying permit for companies (Individual PT) by the government through an online system or digitalization (online single submission), making government officials adaptive and responsive in carrying out their duties as public servants, so that the principle of good service has automatically been fulfilled in accordance with the good governance principles. Thus improving the quality of public services which is a priority for the government in increasing the competitiveness of business actors, especially MSE’s which has an impact on improving the nation's economy can be accomplished. The existence of a continuity of roles between the government and the society has resulted in acceleration in realizing the concept of a welfare state, as a sovereign, fairness and prosperous country, based on strengthening the people's economy.